Q&A

Welcome to visit our www.China-Hobby.com. If you love Marvel & DC, Dragonball Z, Naruto, OnePiece and so on, You should be add our website to your faves. 


Q1:  How can i pay the order?

A1:  We support Paypal, Western Union and Bank transfers.

Q2:  Is it safe to pay with paypal?

A2:  Yes, Paypal will protect your payment. You can visit www.paypal.com to see more details.

Q3:  How to use Western Union and Bank transfers?

A3:  You can email us first, We will tell you our Western Union and Bank transfers details.

Q4:  How can I contact you? Do you have Facebook?

A4:  You can email us, TDRHzhang@hotmail.com . Our facebook link:  https://www.facebook.com/ChinaHobbycom

Q5:  How do you shipping the order? Does it have tracking number?

A5:  We alway shipping the order via China Post with tracking number, You can tracking it online,  www.EMS.com.cn

Q6:  How long time I will get the package after you shipped it?

A6:  After we shipped your package, 15~30 days arrived most countries.

Q7:  If the statue break when I receive it, What I can do?

A7:  You can email us first, We will send to you the new parts.

Q8:  Do you support the return service?

A8:  After you receive the package in 7 days, We can support the return, But the return back shipping fee need paid by yourself. And you need to make sure put it in the package box that you received. When we receive the package, and everything is fine, We will refund your payment.

Q9:  How can I pre order?

A9:  You can pay the deposit payment first, When the statue almost finished, We will email you and send the invoice of the balance payment plus shipping fee to you. After shipping, We will tell you the tracking number.

Any other questions, Please feel free to email us,  TDRHzhang@hotmail.com

22 thoughts on “Q&A

  1. Can I know the price is USD price or China price ?

    1. It’s USD.

  2. 你好, 想要订购one piece. From Malaysia

    1. 你好,你可以直接购买,或者邮箱联系我们。谢谢!

  3. Hello I woul like information about
    PO Private Custom 1/4 Scale Doctor Doom on Throne High Quality Polystone Statue ?

    Do you ship to France ? What is the release date of this statue ? Will you add more pictures soon ? Colors, optional parts ,…
    thanks

    1. Hello
      We can ship to France, we will upload more photos few weeks later. release date is 2018/10/30 (maybe earlier). Please save our website and keep watching it.
      Thanks
      China-Hobby.com

  4. Hi, im interested in the king arts lifesize groot bust. Is the price negotiable? And how much is the shipping to singapore?

    1. Hi, I can give you little discount, the shipping fee is about 250USD to Singapore.

  5. Hi from Germany,

    do you have real face photos from your 1/2 scale Wonder Woman? How much is the shipping?

    1. Yes, i will take more photos use my phone 2 days later, the shipping fee is about 320USD via China post with tracking number, about 15-30 days arrive.
      Please keep watching my website.

  6. 請問沒有中文網頁嗎?
    付款是否含運費??
    購買需要先申請帳戶嗎

    1. 你好
      现在只有英文页面,你可以直接在我们网站下单不需要申请账户,或者先咨询我们具体的库存数量。我们支持PayPal & Alipay. 谢谢!

  7. do you ship to canada? i would like the captain america hydra 1/4 scale statue

    1. Yes, we can shipping to Canada.

  8. hi, can you ship to philippines if yes is it’s door to door shipping ?? how much the shipping cost in this item Sakazuki Figure GK Resin Statue by Pandora Studio ?? thank you

    1. Yes we can shipping to Philippine by China Post Fast Airmail. you can add it to cart, then you will see the shipping fee.
      Kind regards
      China-Hobby

  9. Pre Order Resident Evil Jill valentine Figure 1/4 Scale Resin Statue by Wildhorse Studios ?

    1. Everything is going well, The studios just all pre ordered this statue, Now I m waiting to the studios finished it in 2-3 weeks, When I get news from the studios, I will email to tell you.
      Don’t worry, You are on our buyers list, there have 1 pcs for you.
      Kind regards
      Lin

  10. Hello! I’m about to open a store in Spain and I want to know if you sell wholesale.

    Thanks!

    1. Yes, we have wholesale price, but every studios different, if you have a list, you can give us first.
      Thanks

  11. How much cost the shipping to Mexico City. Naucalpan.

    1. You can add the order to your cart, and click the pay option, the shipping fee will show you.

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